This book is based on corporate experience, consulting assignmentsd, teaching courses upenn, hordham grad school), and also research on computer aided consulting. This topics and format of the book has been greatly influenced by practical insights gained through numerous consulting assignments and discussions with practitioners from different industry segments and World class organizations such as IBM, the United Nations, and Telcordia Technologies. Development of graduate level courses in this overall space at the university of Pennsylvania, Fordham Graduate School of Business and Harrisburg University of Science and Technology have also influenced this book.
The salient features of this classroom tested book are:
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CONTEUDO 7